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Lead Engagement Manager, FDE - Communications, Media, Entertainment & Gaming
About this role
CSQ427R242
The Lead Engagement Manager delivers measurable impact for our Communications, Media, Entertainment, & Gaming (CMEG) customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments.
The impact you will have:
- Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals.
- Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries.
- Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.
- Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.
- Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.
What we look for:
- 10+ years of leadership experience in Professional Services.
- Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.
- Profi...