About this role
Role Description
Dropbox is hiring a Customer Evidence Manager to own and drive the customer-proof infrastructure that powers our managed sales motion. This is a senior individual-contributor role for a commercially minded, creatively grounded customer marketer who understands that the value of a customer story is not that it gets published - it is that it protects customer trust, gives buyers credible, accurate proof and moves a deal forward. You are the editorial authority on what good looks like, not the person writing every script: execution (writing, video, design) is delivered through agency partners you brief and direct.
Enterprise buyers do not decide on brand claims. They decide on credible proof from organizations like theirs: customer stories, ROI evidence, video testimonials, peer reviews, and competitive validation. In this role, you will produce that evidence and ensure it reaches sellers and customers at the moments it can have the greatest commercial impact...