About this role
The Role:
Scale AI is hiring a highly skilled foundational IT Systems Engineer for our Public Sector IT team to design, build, and operate secure, scalable infrastructure that empowers employees to do their best work. You'll join a creative, fast-moving, solutions-oriented group that architects and implements automation across identity and access management, endpoint management, and our broader SaaS stack. Leveraging Okta Workflows, GCC High/Azure Gov, and your familiarity with federal frameworks (FedRAMP High, IL6, CMMC), you'll deliver robust, audit-ready systems that meet stringent compliance requirements. The ideal candidate pairs deep IAM best practices and hands-on SaaS administration with a zero-trust mindset, clear documentation, and a genuine drive to make people happy - while protecting system integrity in a fast-paced, high-security environment.
You will:
- Assist with the administration of our tech stack with platforms such as Okta, GCC High, Opal, Slack, Jamf, Jira, and many more
- Provide escalated assistance to the IT Services and Support team
- Partner with Security/Compliance on audit artifacts (SSP updates, POA&Ms, control mappings to NIST 800-53/171, CMMC 2.0).
- Create and update technology documentation for internal IT teams and Scale employees
- Design and maintain Zero-Trust controls (device posture, network segmentation, Conditional Access) across GCC High/Azure Gov and Okta.
- Build Okta Workflows and lightweight services (webhooks/queues) to automate joiner - mover - leaver events, access reviews, a...