About this role
The role
- Troubleshoot and repair computer hardware, server and network issues.
- Prioritise and resolve support tickets to maintain system reliability.
- Provide technical support and escalation assistance to team members.
- Contribute to projects and improvements in operational efficiency.
- Share knowledge and support best practices across the team.
About you
- At least 1-2 years of experience troubleshooting and repairing computer hardware.
- At least 1 year of computer networking experience.
- A qualification in IT, computer science or a related discipline.
- Strong problem-solving skills and the ability to work calmly under pressure.
- A collaborative approach and clear communication skills.
What you need to know
These are onsite roles supporting a 24/7 operation, with a rotating roster. You'll need a valid driver's licence, your own vehicle and the ability to safely undertake physical tasks, including lifting equipment and using ladders.